Fireflies x OpenPhone Integration for Automated Call Insights

Medha -

In sales, HR, and customer support, every call counts. But, managing call notes, action items, and follow-ups can take hours, leaving less time to talk to clients and close deals. 

That’s where the Fireflies-OpenPhone integration comes in. 

Now, every call recorded on OpenPhone is transcribed, summarized, and organized automatically, and all insights are captured directly in Fireflies Notepad.

This integration lets your team stay focused on the conversation—not the paperwork.

How does the Fireflies-OpenPhone integration work?

The Fireflies-OpenPhone integration captures and organizes inbound and outbound calls recorded on OpenPhone. No more app switching or manual data entry. 

  • Automatic Call Transcription: Fireflies transcribes, summarizes, captures action items, and organizes notes for all inbound and outbound calls on OpenPhone.
  • Instant Notepad Sync: Call details are synced to Fireflies Notepad, creating a searchable knowledge base for all client interactions and insights.
  • Task Capture: Beyond logging calls, Fireflies pulls out actionable tasks and follow-ups from each conversation and assigns them to the right person. 

What this means for your team

For teams driven by client success, speed and accuracy are everything. With Fireflies and OpenPhone, your team gains:

  • Faster Response Times: Call summaries and insights are available right after the call so your team can take action sooner.
  • No Missed Follow-Ups: Action items and tasks are tracked automatically, so nothing falls through the cracks.
  • More Time to Talk: Less data entry means more time to build relationships and deliver value to clients.

How to set up the OpenPhone-Fireflies integration

Getting started is quick and simple:

  1. Log into Fireflies and go to the Integrations tab.
  2. Search for OpenPhone and click Connect.
  3. Enter Your OpenPhone API Key to authorize Fireflies. 
  4. Choose which numbers to sync with Fireflies.
  5. Confirm settings, and you’re all set!

For more details, check out our step-by-step guide.

Supercharge your call data with Fireflies x OpenPhone

With Fireflies and OpenPhone together, your team gets automated workflows and organized call data – without the extra admin work. This integration keeps every conversation actionable and your team focused on results.

The Fireflies-OpenPhone integration is now available to all Fireflies users. Try it today and experience the difference in your workflow. We’d love to hear how it’s transforming your team’s productivity!