We’re excited to announce a major evolution here at Fireflies.
From day one, Fireflies set out on a mission: to unlock the intelligence within conversations and transform every voice interaction into actionable insights that drive business forward. We set out to free teams from the chaos of note-taking, help them stay present in meetings, and capture the value hidden in every conversation.
We understand that meetings are the heartbeat of every business, but too often, the insights shared during them get lost in scattered notes or are forgotten altogether. That’s why over the years, Fireflies has always focused on capturing, transcribing, summarizing, and extracting the key moments from conversations—so you don’t have to. In 2024, we've helped over 500,000 organizations save more than 350 million minutes—that's 665 years of productivity returned to teams worldwide.
But we knew that this was just the starting point. As we listened to your feedback, one thing became clear: you need more than meeting note-taking.
The Next Chapter: Say Hello to Fireflies AI Apps
Today, we're proud to unveil our next big thing: Fireflies AI Apps—a powerful suite of 200+ agentic AI apps designed specifically for different departmental workflows. These apps deliver tailored meeting outputs and automate post-meeting tasks instantly.
This is more than just AI Apps, but the evolution of our mission: to unlock the full potential of human productivity at work by empowering teams to capture knowledge, automate repetitive tasks, and get work done—before, during, and after every conversation.
Built for Your Role, Your Tools, and Your Workflow
Imagine you've just wrapped up back-to-back Zoom calls: one with a promising sales prospect and another for planning next quarter's team goals. You barely have time to grab coffee, let alone sort through call notes, highlight action items, and update your CRM.
Now imagine this instead, right after your calls:
- Your CRM already has the prospect's budget, decision-maker, pain points, and buying timeline logged—automatically.
- Your manager just received a Slack report summarizing your team's top priorities and blockers.
- Fireflies generated a candidate scorecard, complete with role fit ratings and evaluation summary.
That's the power of Fireflies AI Apps.
Let's explore ways different teams can leverage the 200+ Fireflies AI apps in their workflows.
Sales Teams
After a prospect call, sales teams get concise summaries highlighting key needs and deal requirements logged into their CRM. With Fireflies AI Apps, they can go further—using the BANT Sales App to extract Budget, Authority, Need, and Timeline details, the Objection Handler to flag buyer concerns, or the Deal Risk Assessment to surface potential red flags. They can even accelerate next steps with a Proposal Generator that drafts personalized proposals and a Follow-up Email Generator that creates ready-to-send emails automatically.
Recruiting
After screening interviews, recruiting teams can use Fireflies AI Apps like Culture Fit Extractor and Candidate Feedback Aggregator to generate candidate scorecards. These tools help evaluate performance, cultural fit, and communication, uncover hidden patterns, and highlight what truly matters, enabling informed, bias-free hiring decisions.
Operations & Management
For daily standups and team syncs, Fireflies AI Apps like Standup Notes capture action items and blockers, the Goal Progress Tracker monitors progress, and the Decision Maker Identifier summarizes key decisions, ensuring everyone stays aligned.
Customer Support
Customer support teams can streamline their work with Fireflies AI Apps to enhance customer experience. The Escalation Tracker flags urgent issues in real-time, while the Agent Performance Feedback Generator offers coaching insights after each call, helping teams deliver exceptional service.
Customer Success
Customer Success teams can use Fireflies AI Apps like the Customer Satisfaction Scorecard, Product Feedback Aggregator, and Risk Assessment Tool to automatically generate satisfaction scores and efficiently gather and organize product feedback from customer calls.
Marketing
Fireflies AI Apps are valuable even for marketing teams. For example, the Brand Voice Checker ensures consistent messaging across channels, while the Campaign Performance Review App extracts key insights from campaign discussions. The Content Calendar Generator automatically creates content calendars based on strategy meetings, and the Partnership Meetings App captures valuable partnership opportunities. Additionally, the Product Launch Planning App generates a tailored launch plan based on next steps—just like we did for this launch.
Fireflies allows you to automatically send all these outputs to your favorite tools—including CRMs like Salesforce and HubSpot, project management platforms like Asana and Jira, HR systems like Greenhouse and BambooHR, and collaboration apps like Slack and Microsoft Teams—without manual intervention.
Deep Integrations Across Every Department
We're expanding our integration ecosystem to create seamless workflows between your meeting content and your team's tools. Fireflies now integrates with over 40 department-specific tools, including:
- CRM systems for sales teams, including HubSpot, Salesforce, and Pipedrive, along with finance-specific CRMs Redtail and Wealthbox
- Applicant tracking systems for recruiting, such as Lever and Greenhouse
- Project management tools for operations like Airtable, Monday and Jira
- Collaboration platforms for cross-functional teams, such as Slack, Confluence, and Microsoft Teams
Built with Privacy in Mind
We understand that conversations contain sensitive information and treat them accordingly. Fireflies is built to be the trusted solution for sensitive conversations, with an unwavering commitment to security and privacy across all departments.
Unlike other AI tools, we don't train our models on your meeting data. Our system is designed from the ground up with enhanced data control options, including private storage and customer-managed storage buckets. These security measures, combined with our HIPAA compliance, make Fireflies the trusted choice for regulated industries like healthcare and finance, where data privacy is paramount.
Get Started Today
Fireflies AI Apps and role-based summary templates are available for all Fireflies customers. With basic customization available across all plans—and advanced personalization powered by AI credits—you can now customize your meeting experience in ways never imagined before.
In the coming weeks, we'll continue introducing more role-specific apps based on your feedback and evolving needs to transform your conversations into action and enhance productivity.
If you haven't tried Fireflies yet, visit www.fireflies.ai to create an account and start exploring our AI Apps. Thank you for being part of this journey—here's to the future of meeting productivity.
