Brado improved client meetings using Fireflies
Customer Story

Brado improved client meetings using Fireflies

Melody Ocumen

Table of Contents

Brado's Director of Accounts, Janel Crisp discusses how Fireflies helps them pull out action-items from their client meetings.

Janel Crisp, Director of Accounts at Brado
Janel Crisp, Director of Accounts at Brado


Brado is an insight-driven brand growth firm focused on transforming lives. Janel Crisp is Director of Accounts and she helps clients achieve their goals and create long-lasting relationships.

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Brado deals with back-to-back client meetings throughout the day and identifying action-items from these client meetings can be tricky. They wanted to find a solution to easily pull out the main points and action-items from each meeting to put into their project management system.


Nailing all of the action items and takeaways from each client meeting was a struggle.


Brado used Fireflies for client communications and made use of Fireflies' transcription. They also used Fireflies' smart suggestions feature to pull potential tasks based on their meetings.

We found the sign up process simple and the software had MORE features than I knew were available.


Brado's client meetings have improved since using Fireflies and they were able to tackle action-items faster and more efficiently.

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