Meetings drive decisions—but only if the insights from those conversations actually turn into action.
Fireflies.ai automatically captures meeting transcripts, summaries, and action items, giving teams perfect recall across every conversation. With 100+ native integrations, including Slack, Salesforce, HubSpot, and Google Sheets, Fireflies makes it easy to move meeting data directly into the tools teams already use.
However, many organizations rely on specialized platforms, internal systems, or custom workflows that fall outside standard integrations. Recruiting teams use niche ATS tools. Product teams manage feedback in internal dashboards. Marketing teams want to turn meeting insights into content or audio.
That’s where viaSocket comes in.
viaSocket connects Fireflies to any tool using APIs and webhooks, enabling advanced, no-code automation even when a native integration doesn’t exist. Because Fireflies’ API is free to use across all plans, teams can use viaSocket to build custom workflows without upgrading or changing plans.
Together, Fireflies and viaSocket allow teams to route AI-generated meeting insights—such as sentiment, candidate feedback, and key takeaways—into any workflow, across any system.
How Teams Use Fireflies + viaSocket in Real-World Workflows
Below are three real-world workflows that show how teams use Fireflies + viaSocket to automate meeting follow-through beyond native integrations.
1. The “Niche Recruiter” Workflow
Best for: Hiring managers and recruiting teams using specialized ATS platforms
Fireflies natively integrates with leading ATS tools like Ashby, Greenhouse, Lever, and BambooHR. For teams using those platforms, interview workflows are already seamless.
But if your organization uses a specialized or legacy ATS—such as Bullhorn, Workable, or a custom internal hiring system—viaSocket fills the gap.
With Fireflies AI Apps, you can automatically extract structured hiring insights from interview calls and send them directly to your ATS.
How It Works
- Trigger: New meeting transcription completed in Fireflies
- Filter: Continue only if meeting category = Interview
- AI App Output: Candidate feedback, salary expectations, experience score
- Action: Send structured data to your ATS via API or webhook
- Mapping: Match AI App outputs to candidate profiles automatically
Result: Interview insights are logged instantly—without manual notes or follow-ups.
2. The “Content Creator” Workflow (ElevenLabs + Social Media)
Best for: Thought leaders, founders, and marketing teams
Fireflies excels at summarizing meetings, but it doesn’t natively publish to social platforms or generate high-fidelity audio. viaSocket enables teams to turn internal conversations into public-ready content automatically.
How It Works
- Trigger: New meeting transcription completed in Fireflies
- AI App Output: Key takeaway or highlight quote
- Action (ElevenLabs): Convert the takeaway into an AI voiceover
- Action (LinkedIn or Buffer): Schedule the audio clip or text snippet as a social post
Result: One meeting becomes a polished social asset—without editing, rewriting, or uploading.
3. The “Custom Feedback Loop” Workflow
Best for: Product managers and customer success teams
Fireflies integrates natively with Google Sheets for basic feedback logging. But viaSocket unlocks advanced feedback routing into tools like Discord, internal dashboards, or custom engineering systems.
Instead of storing feedback passively, teams can trigger action based on sentiment and urgency.
How It Works
- Trigger: New meeting transcription completed in Fireflies
- AI App Output: Customer pain points or feature requests
- Filter: Continue only if sentiment = Negative or Critical
- Action: Send a formatted message to a Discord channel or internal system
Result: Critical customer feedback reaches the right team immediately—before issues escalate.
Getting Started with Fireflies + viaSocket
- Connect your accounts: Authorize Fireflies in viaSocket using your API key
- Choose a trigger: “New Meeting Transcription Completed”
- Leverage AI Apps: Map structured insights like sentiment, objections, or feedback
- Test and activate: Confirm the workflow and turn it on
No code required.
Here's a Guide to help you set it up
Why Fireflies + viaSocket Works
Fireflies gives teams perfect meeting memory and native access to 100+ tools.
viaSocket provides the flexibility to automate everything else.
Together, they ensure meeting insights are:
- Never siloed in transcripts
- Routed only where they matter most
- Fully automated across any tech stack
Key Benefits
- Connect Fireflies to niche tools like ElevenLabs, Discord, or custom ATS platforms
- Use Fireflies AI Apps to extract only the most relevant insights
- Build advanced workflows without engineering support
Frequently Asked Questions
How do Fireflies integrations work?
Fireflies automatically sends meeting transcripts, summaries, and action items to connected tools after each meeting. With 100+ native integrations, teams can act on insights instantly.
What if my tool isn’t supported by native Fireflies integrations?
viaSocket connects Fireflies to unsupported tools using APIs and webhooks, enabling custom workflows for niche platforms and internal systems.
Can Fireflies be used for advanced meeting automation?
Yes. Fireflies AI Apps extract structured insights—such as sentiment, candidate feedback, or feature requests—which can be routed automatically using viaSocket.
What are Fireflies AI Apps?
Fireflies AI Apps analyze meeting conversations to surface actionable insights. Instead of sharing raw transcripts, teams can automate workflows using only the most relevant outputs.
Do I need technical skills to build custom workflows?
No. viaSocket offers a no-code interface, allowing non-technical teams to build advanced automations visually.
Is API access required?
Yes. API access is required to securely connect Fireflies with viaSocket.
Meetings don’t end when the call ends.
With Fireflies and viaSocket, they turn into automated action.
