
On this page
- What AI in the Workplace Actually Looks Like in 2026
- A Simple Rule for Where AI Helps
- 15 Ways to Use AI at Work
- Your inbox
- Meetings
- Writing
- Research and analysis
- Planning and admin
- How to Get Better Results From AI
- What Not to Use AI For at Work
- How to Use AI Safely and Responsibly
- Should You Tell Your Manager You Use AI?
- Your First Week Using AI at Work
- Let AI Handle Your Meetings With Fireflies
- FAQs
- Is It OK to Use AI at Work?
- What Is the Best AI Tool for Work?
- Will AI Replace My Job?
- How Do I Get Better Results From AI?
- Start With Three Tasks
You have an assistant in a browser tab that can read a 40-page report in seconds and sort a hundred survey comments into themes. And you mostly ask it to fix your commas.
Nothing wrong with that. But what about the meeting you missed yesterday or the email thread you've been avoiding? AI can get you up to speed on both.
The harder part of learning how to use AI at work is figuring out where it saves you time without leaving you more to check. And there's that quiet worry about what your manager would think if they knew you used it.
We'll walk through 15 practical ways to save time with AI during your workday, with prompts you can copy and mistakes to watch for.
What AI in the Workplace Actually Looks Like in 2026
In 2026, AI use at work is common but lopsided. In Gallup’s US data from the second quarter, 51% of leaders said they use AI frequently, compared with 36% of managers and 26% of individual contributors.
The more kinds of work people use it for, the more likely they are to say it helps. Among US employees who use AI at work, 45% of those using it for one or two kinds of tasks said it improved their productivity. Among those using it for seven or more, 90% did. That’s a good reason to experiment with a few new tasks.
Checking its work is part of using it well. In Microsoft’s 2026 Work Trend Index, a survey of 20,000 knowledge workers who use AI, 86% said they treat its output as a starting point. If you double-check what AI gives you, you’re in the majority.
The time savings can take some figuring out. In a Gartner survey of more than 12,000 employees and managers across 40 countries in early 2026, nearly one in five (19%) said AI had saved them no time at all.
A Simple Rule for Where AI Helps
Let AI do the reading and write the first draft. Keep the decisions and the difficult conversations for yourself.
Here’s what that looks like during a normal workday:
Good fit | Everyday examples | |
|---|---|---|
Hand to AI | Work that’s easy to review | Summarizing an email thread; turning meeting notes into a task list |
Do with AI | Work that needs your context | Drafting a project update; getting ready for a meeting with a new client |
Keep for yourself | Decisions that are yours to make (AI can lay out the options) | Discussing a missed deadline with a client; deciding which project goes first |
Before you give AI a task, think about what happens if it gets something wrong. A clumsy sentence in your personal notes probably won’t cause trouble, but an incorrect number in a client proposal could.
15 Ways to Use AI at Work
Below are 15 everyday tasks you can use AI for, from catching up on emails to preparing for meetings.
Your inbox
1. Summarize long email threads
You’re back from two days off. Waiting for you: a 45-email thread about the launch date. Somewhere around reply 23, the plan changed. Nobody updated the subject line.
Gemini in Gmail and Copilot Chat in Outlook can summarize the thread without you having to copy every reply into another tool. If you use a different AI tool, stick to one your company has approved.
Try this:
Summarize this thread in five bullets. What was decided, what’s still open, and what do I need to do? I’m [your name].
Watch for: AI can mistake an early suggestion for the final decision when a thread changes direction. Before you act on the summary, read the last few replies yourself.
2. Draft replies and follow-ups
The hardest part of the reply you’ve been avoiding is usually the first line.
Give AI the original email and a few rough bullets on what you want to say, and let it write the draft. This is an easy way to learn how to use ChatGPT at work because you can quickly tell if the reply sounds right.
Try this:
Draft a polite reply declining the new deadline. Offer Thursday instead and keep it under 120 words. Here’s their email: [paste]
Watch for: In trying to sound polite, AI can agree to more than you meant. Check it hasn’t accepted a meeting or date you wanted to turn down.
3. Turn emails into tasks
Long status updates are where tasks go to hide. Three paragraphs of background, then one line that’s actually meant for you.
Ask AI to find every action item assigned to you and any deadlines attached. In Gmail, Gemini can do this without you leaving the email.
Try this:
List every action item in this email that’s assigned to me ([your name]), with any deadline it mentions. If there’s no deadline, say so.
Watch for: “We should look into this next month” can come back as an urgent task with a date nobody set. That last line tells AI not to invent a deadline.
Meetings
4. Prep for a meeting from past notes
Your call with the client starts in ten minutes. The last time you spoke was in August, and you’re fairly sure you promised to send them something.
Paste your notes from the last meeting or two into an approved AI tool and ask for a short brief to read before you join. You can use ChatGPT for meetings this way, too.
Try this:
Using these notes from my last two meetings with [name], write me a short prep brief: what we agreed, what’s still open, and anything I promised to send.
Watch for: Your notes may include comments you’d never say in front of the client. If you turn the brief into an agenda you’ll share, take those out first.
5. Take notes and track action items
It’s hard to follow a conversation when you’re also trying to write everything down. By the end, your notes might just say “follow up on the thing.”
The AI in your meeting app, or a dedicated AI meeting assistant, can transcribe the call while you stay in the conversation. Just make sure everyone knows it’s on.
Try this (after the meeting):
From this transcript, list every action item with the owner’s name and any deadline. Flag items with no clear owner.
Watch for: When people talk over each other, AI can give an action item to the wrong person. Check the names before sharing the list.
6. Catch up on meetings you missed
You were double-booked, so you picked one meeting and missed the other.
If the one you missed was recorded or transcribed, you don’t have to sit through an hour of video. Ask AI the questions you actually care about.
Try this:
Was [your name] or [your project] mentioned? Did anyone push back on [plan]? Summarize what was decided in three sentences.
Watch for: AI might miss sarcasm. A dry “Sure, that sounds great” can end up in the summary as agreement.
7. Find what was decided weeks ago
A few weeks after a big decision, someone asks why the team chose option A, and the room goes quiet.
If your meetings are recorded or transcribed, AI can search them for the decision and the reasons people gave at the time. That beats a round of “I think it was because…”
Try this:
Search our meeting notes from the last two months for the decision on [topic]. What did we choose, and what reasons were given?
Watch for: If the decision changed later in a private conversation, AI might still give you the old answer. Check whether anything changed afterward.
If meetings take up most of your week, Fireflies can join your Zoom, Google Meet, and Microsoft Teams calls and send you notes and action items afterward. Try Fireflies free
Writing
8. First drafts of docs and updates
You can usually tell when an update sounds AI-written. It’s the one that “delves into key highlights.”
The way around it is to show AI how you actually write. Paste in your rough notes along with last week’s update, and ask for a draft that matches the tone and length.
Try this:
Turn these notes into this week’s status update. Match the tone and length of last week’s update below. Use only the facts in my notes, and write [TBC] for anything missing.
Notes: [paste]
Last week’s update: [paste]
Watch for: AI can make up numbers and dates that look real. Check the draft for anything you didn’t give it.
9. Rewrite for tone or audience
Your manager wants to know how much the delay will cost. The client wants to know when they’ll get it.
Write the update once, then ask AI for a version for each reader. The facts stay the same, but the focus changes.
Try this:
Rewrite this update twice: once for my manager, focusing on the impact on timeline and budget, and once for the client, in plain language with the new date. Don’t change any facts. [paste]
Watch for: AI can change how sure you sound. “We expect to finish by Friday” can become “We’ll finish by Friday.” Check that the wording doesn't turn an estimate into a promise.
10. Proofread and shorten
Your update is 400 words. The Slack channel will read the first two lines.
AI can cut a long draft down to a word limit and fix typos along the way. Ask it to list what it removed so you can check.
Try this:
Cut this to under 150 words for Slack. Keep every number, date and condition. Then tell me what you removed. [paste]
Watch for: AI might drop an important condition, like “if legal signs off,” and won’t always mention it in that list. Compare the short version with the original before you post.
Research and analysis
11. Research a topic
“Can you look into this?” is the most open-ended sentence at work.
An AI tool with web search turned on can pull together what’s changed on a topic and link to where it found each point. Without web search, it’s working from what it already knows, which may be months out of date.
Try this:
What’s changed with [topic] in the last six months? Give me five bullets, each with a link to the source and its publication date.
Watch for: AI can treat a rumor or a three-year-old article as current news. Open the links and check the dates before you repeat anything.
12. Summarize long documents
The 40-page report arrives with “please review by Thursday” and nothing else.
Upload it to an approved AI tool and ask for a summary with page numbers, so you can check it. Then ask what it means for your team.
Try this:
Summarize this report in eight bullets, with the page number for each point. Then list anything that affects [your team], with page references.
Watch for: AI can miss a later section that changes an earlier one, like an appendix that updates a deadline. Check the last few pages and the pages it cites.
13. Analyze a spreadsheet or survey
Reading 300 open-ended survey comments is how a Tuesday disappears.
AI can sort them into themes, count how many fall under each, and pick out quotes worth sharing.
Try this:
Group these comments into five themes. Assign each comment to its main theme and count how many fall under each. Include two exact quotes per theme and explain how you counted.
Watch for: AI can put a comment in the wrong theme or miscount without telling you. Before the numbers go in a slide, pick a few comments and check where they landed.
Planning and admin
14. Plan your week and break down projects
Every project starts with someone saying “it shouldn’t take long.”
Tell AI the goal, the deadline and how much time you really have, and ask it to break the work into steps. If the deadline doesn’t hold up, you’ll have something concrete to show your manager before you’ve committed to it.
Try this:
I have two weeks to [complete project]. Break it into steps with rough time estimates. I can give it about [X] hours a week, and [name] reviews work on Thursdays. Flag anything that might not fit.
Watch for: The plan only knows what you told it. Holidays, a slow approval or a teammate pulled onto another project can all throw it off. Run the timeline past the people doing the work.
15. Automate repetitive steps between apps
You’ve copied the same form entry into the same spreadsheet so many times your hands do it on their own.
That’s a chore you can describe once and stop doing. Google Workspace Studio and Power Automate in Microsoft 365 can both handle jobs like this, and in Studio you just describe what should happen. Your company may need to turn these tools on first.
Try this (in your automation tool):
When someone submits the [request form], add their name and request to [tracker sheet] and send me a message with the details.
Watch for: An automation can stop working if someone renames a form field or moves a folder. Test it with a dummy entry, then check now and then that new rows are still appearing.
How to Get Better Results From AI
In Charter’s survey of US workers who use AI, about one in five said checking and fixing AI’s work was a source of burnout. It was the most common answer.
Think back to the invented deadline and the made-up numbers from earlier. Both were examples of AI filling in blanks. Giving AI more context leaves it less to guess.
A good prompt usually covers four things:
- Role: who you are, or who the answer is for.
- Context: the background AI can’t guess.
- Task: exactly what you want it to do.
- Format: how long, how it’s laid out, and the tone.
Before:
Explain the new expense policy.
After:
I’m a team lead. Our limit for client dinners drops from $100 to $75 per person on June 1. Write a short message explaining the change to my team. Keep it under 100 words and friendly, with the date in the first line.
The first leaves AI guessing what you want. The second gives it the change, the audience and the format, so you get something you could actually send.
Here are four more ways to get better results:
- Give it something to work with. Paste the actual document or notes, and split big jobs into smaller requests.
- Ask for options, then revise. Request three versions, pick one, and tell AI what to change instead of starting over.
- Tell it what to do when something’s missing. “Write [TBC]” or “If there’s no deadline, say so” stops it from guessing.
- Make the answer easy to check. Ask for sources, page numbers or counts.
For more, see how to write better AI prompts.
What Not to Use AI For at Work
Some work is still yours to do, however good AI gets.
- Decisions about people. AI can organize the information, but hiring, firing and performance decisions are yours to make.
- Anything you can’t check. If you can’t verify it, don’t pass it on.
- Confidential information in tools your company hasn’t approved. More on that in the next section.
- Legal, medical or financial advice you’d send unchecked. Even Google tells people not to rely on Gemini for professional advice.
- Messages that need your own voice. A condolence note that sounds like a press release is worse than two honest lines you wrote yourself. The same goes for apologies.
- Work your company has said no to. If there’s a policy, it wins, even when the tool could do the job.
How to Use AI Safely and Responsibly
Is it safe to put company information into AI? It depends on two things: whether your company has approved the tool, and whether it allows that kind of information in it. Checking both is the first step in learning how to use AI responsibly at work.
Personal accounts are where it gets blurry. In a Gartner survey, 88% of employees with AI tools at work also used personal AI tools for work tasks. That matters because a personal ChatGPT account can use your chats to train OpenAI’s models unless you switch that off. Business plans from OpenAI, Anthropic, Microsoft and Google don’t train on your content by default, though other settings vary by company.
A few habits keep you on the right side of it:
- Use your work account. In Copilot Chat, a green shield next to New Chat shows enterprise data protection is on.
- Keep confidential work off personal accounts. Don’t paste customer records or internal spreadsheets into them. A temporary chat in ChatGPT isn’t used for training, but it doesn’t change what your company lets you share.
- Think twice before rating a personal ChatGPT chat. OpenAI says a thumbs up or down can make the whole conversation usable for training, even if you’ve opted out.
- Check who can open a chat link before you share it.
- Tell people at the start when AI is recording a meeting.
- Follow your company’s AI policy. Where it’s stricter than the tool’s settings, it wins.
Should You Tell Your Manager You Use AI?
Usually, yes, especially if you're using it for regular work tasks. You don't need to announce every sentence it rewrites, but your manager should know how you're using it and what you're checking.
You might be surprised how many people keep quiet about it. In Charter's survey, 35.9% of US workers who use AI said they'd hidden that use from a manager, colleague or client. Managers were more likely to hide it (43.7%, compared with 27.1% of workers), so the person you're nervous about telling may be keeping the same secret.
Among those who hid it, nearly half worried they'd look less capable, and 26% weren't sure AI was even allowed. Hiding it seems to cost people, too: in Charter's data, it was the factor most closely linked to rising burnout.
If you're unsure how your manager feels, start with something specific:
I've been using AI to draft my weekly update. I check every number, and it's saving me about an hour a week.
Then ask:
Is there anything you'd rather I didn't use it for?
That gives you a clearer idea of what's acceptable. It's also worth asking for their backing: Gallup found that employees whose managers actively support their AI use report higher engagement (48% versus 30%).
Your First Week Using AI at Work
Try AI on different tasks for a week, then stick with the ones that actually save you time.
- Monday: Find the repetitive work. Keep a note open during the day. Every time you repeat a task, write it down. You might notice that you're writing the same type of email or pulling together the same weekly update.
- Tuesday: Try a writing task. Pick one email or update from your list. Give AI your rough notes and ask for a draft. Count the time you spend fixing it.
- Wednesday: Try it with meetings. Use AI to prepare for a call, summarize notes or find an action item from a previous meeting. Check the result against the original.
- Thursday: Try research or analysis. Ask AI to summarize a report or group survey comments into themes. Check the sources, numbers and anything you plan to share.
- Friday: See what worked. Look at how much time each task saved, minus the time you spent correcting AI's work. Choose two or three tasks where you came out ahead.
Use those tasks again next week. You can always add more once you know what's helping.
Let AI Handle Your Meetings With Fireflies
Items 4 to 7 covered four meeting jobs AI can take on. Fireflies handles all four as an AI teammate.
Before the meeting: Fireflies' Meeting Prep prepares a brief for upcoming calls on your connected calendar when the feature is enabled. It draws on earlier meetings and, if you've connected your inbox, relevant emails from the last 90 days. For external meetings, it can also include information about the company and attendees. You can request a brief whenever you need one.
During the meeting: When enabled for a meeting, Fireflies joins Zoom, Google Meet and Microsoft Teams calls as a visible participant. It transcribes the conversation so you can pay attention instead of trying to write everything down. Let people know it's there. If anyone opts out, Fireflies won't join.
After the meeting: Fireflies sends notes and action items. Our Task Manager collects the action items from your meetings, and AskFred, Fireflies' built-in AI assistant, drafts the follow-up email when you ask.
Weeks later: Someone asks why the launch date moved. Type the question into AskFred, and it searches your past meetings for the answer. Ask for timestamps so you can check the reasons people gave.
Fireflies.ai does not use customer data to train any AI models. Your personal data is never used to train AI models. Users own their data.
Fireflies is SOC 2 Type II and GDPR compliant.
Hand the meeting admin to an AI teammate and keep your attention on the conversation.
FAQs
Is It OK to Use AI at Work?
Usually, yes, if your company allows it and you stick to the tools it has approved.
If your workplace doesn't have a clear rule, ask IT or your manager which tools you can use before you paste in anything confidential. It’s a reasonable question to ask, especially if nobody has explained the rules.
What Is the Best AI Tool for Work?
The best AI tool for work is usually one your company allows and that fits the job you need to do.
For writing and research, that might be Microsoft Copilot, Google Gemini, ChatGPT or Claude on a business plan. For meetings, an AI teammate like Fireflies can join your calls and send you notes afterward.
You can compare more options in our guides to AI productivity tools and AI tools for business. We also have a roundup of AI tools for meeting productivity.
Running a small business? See 15 practical ways to use AI to help with everyday tasks.
Will AI Replace My Job?
Nobody can promise what will happen to a specific role. AI is already changing how some tasks get done, and some jobs may change because of it.
What you can do is learn which tasks AI handles well and where its answers need checking. If you're worried about how your role might change, ask your manager what the team expects AI to take on.
How Do I Get Better Results From AI?
Give AI your notes, tell it who the work is for, and explain what you want back. That could be five bullet points or a short email.
If the first answer is too long or the tone is off, tell it exactly what to change instead of starting a new chat. You can also paste in an example you liked, such as last month's update, and ask AI to match it.
Start With Three Tasks
Keep asking AI to fix your commas. It’s good at that. But somewhere in this list are two or three tasks that could give you back real time each week.
Try them during your first week, then keep using the ones that save you time. Let AI do the reading and the first drafts, but check what it gives you before you share it. The decisions and the difficult conversations stay with you.
If meetings take up most of your week, start there. Fireflies is an AI teammate that handles the notes and action items while you focus on the conversation.


