Most teams don't have a transcription problem; they have a utilization problem. They are sitting on "digital hoards" of Otter files that collect dust because static text is hard to search, impossible to automate, and disconnected from the rest of the tech stack.
Moving to Fireflies AI isn’t just about changing where your transcripts live- it’s about upgrading from a storage tool to an active AI teammate. While other tools give you patterns, they don't provide the level of High Enterprise Grade support that a global team requires. This is a shift toward a high-utility system focused on automation, privacy, and deep integration. When you migrate transcripts from Otter to Fireflies AI, you aren't just moving data; you're activating it.
Table of Contents
- From Static Text to Actual Help
- Transcription Accuracy & Global Support
- Why You Need a Teammate, Not Just a Tool
- A Perfect Memory (That You Can Search)
- Mobile-First Design & Speaker ID
- Talk to Fireflies: Powered by Perplexity
- Sales Intel That Actually Helps You Close
- Dominate the Narrative with Live Assist
- Spotting Risks & Coaching in the Moment
- We Handle the Move (So You Don't Have To)
- The 24-Hour Migration Checklist
- Keeping Your Data Safe
- High Enterprise Grade Security (SOC 2, GDPR, HIPAA, FERPA)
- Plugging Your Meetings into Your Workflow
- Native Integration for the Microsoft Suite
- Making Your CRM Useful Again (90+ Integrations)
- Automating Your Sales Methodology (200+ AI Apps)
- Future-Proofing Your Stack with MCP
- The Bottom Line
TL;DR
- We handle the migration: Don't worry about exporting thousands of files manually. Our engineering team handles the bulk transfer of your Otter transcripts for you.
- It's an upgrade, not just a switch: Moving to Fireflies AI isn't just about storage; it's about getting an AI "employee" that drafts emails, updates your CRM, and answers questions about your calls.
- Your CRM will thank you: We sync notes and data natively into 90+ tools including HubSpot, Salesforce, and Microsoft Dynamics 365.
- High Enterprise Grade Safety: We are SOC 2 Type II, GDPR, HIPAA, and FERPA compliant with a strict zero-training policy.
- Real insights: Use 200+ AI Apps to automatically spot objections, competitor mentions, and qualifications like BANT.
From Static Text to Actual Help
Deciding to migrate transcripts from Otter to Fireflies AI is usually the moment you realize that having a pile of text files isn't enough. You're moving from a storage locker of old conversations to a system that actually works for you.
One of the first things you'll notice is the transcription accuracy. We promise top-of-the-line performance, clocking in at approximately 99% for English and 95% for more than 100 languages. With automatic language detection, Fireflies AI is the preferred choice for multilingual, global teams who need nearly perfect results every time.
Sales leaders and RevOps teams are switching because they need scalability. While some tools aregreat for individuals, they hit a wall with global teams. Fireflies AI supports over 100 languages, which is a game-changer if your team works internationally, especially compared to Otter's three-language limit. If you're still on the fence, our Fireflies vs Otter comparison dives deep into the differences.
Why You Need a Teammate, Not Just a Tool
Here’s the difference: software waits for you to use it; an AI employee does the work for you. We view our platform as a proactive member of your team. It sits in on meetings, takes notes, and handles the admin work so your actual humans can focus on strategy. This is how you scale without hiring more people.
A Perfect Memory (That You Can Search)
Human memory is fuzzy; our database isn't. You can search across every conversation to find specific promises or dates instantly. To support this, Fireflies AI features a Mobile-First Design for on-the-go recording:
- In-Person Ease: Just hit the record button on the mobile app. It doesn’t use a bot for in-person meetings; the app acts like a high-end recorder and delivers a summary within minutes.
- Smart Speaker Identification: The system correctly labels speakers (Speaker 1, Speaker 2, etc.) during in-person sessions. You can change "Speaker 1" to "John" with one click, and it automatically updates all tags for that speaker across the entire transcript.
- The Upload Feature: We take on the migration in full!
AskFred: Your Searchable Meeting Brain
Static transcripts are hard to use because they force you to go looking for information. AskFred flips that model.
Instead of digging through folders or scrolling transcripts, you can simply ask questions in plain English—inside a meeting, after it ends, or across your entire meeting history. AskFred instantly scans your conversations to surface answers based on what was actually said.
This is especially powerful after you migrate from Otter to Fireflies AI, because all of your historical conversations become usable again. You can ask things like:
- What decisions did we make with this customer last quarter?
- Which deals mentioned pricing objections?
- What risks keep coming up across our sales calls?
AskFred doesn’t generate guesses or generic summaries. It works directly from your meeting data, turning conversations into a searchable knowledge base your team can actually rely on.
Sales Intel That Actually Helps You Close
For sales folks, therapists, project managers, and those in real estate or construction, text on a screen isn't enough. You need the "game tape" breakdown of your calls to improve performance.
Dominate the Narrative with Live Assist
Fireflies AI is the leader in Live Assist, providing real-time suggestions and instant summaries right after the call ends. Additionally, we include more than 200 pre-built AI Apps. Whether you need to spot BANT/MEDDICC or create clinical summaries, these apps allow you to leverage insights from the moment you migrate transcripts from Otter to Fireflies AI.
Spotting Risks Early & Coaching in the Moment
Usually, coaching happens way after the call is over. Fireflies AI changes that. We look at sentiment, talk-time ratios, and monologue duration to give you a clear picture of deal health.
- The Alert: If a rep talks for 85% of a demo, the system flags a "High Monologue" risk.
- The Solution: Our Real-Time Sales Assist gives your reps cues during the meeting. It can pop up with objection-handling tips or answers to tough technical questions right when they need them.
For Teams That Don't Just Speak English
Data is only useful if it's accurate. As noted by Techpoint Africa, Fireflies AI is the go-to for international teams, whereas Otter is often better suited for students or local use.
- Transcription Accuracy: We deliver top-of-the-line performance, clocking in at approximately 99% accuracy for English and 95% for more than 100 languages with automatic language detection.
- Accents and Jargon: Our audio processing is trained to handle diverse voices and dialects (including UK, US, and AU English). Plus, you can teach the AI your specific product names and internal slang, and it will learn them instantly.
We Handle the Move (So You Don't Have To)
Moving data is a chore. We offer a "white-glove" migration service where our engineers handle the heavy lifting. We ensure your audio, text, and metadata all land in the right place within 24 hours.
Get Your Workspace Ready: Just Create your Fireflies AI Admin account.
- Contact Support to start your Otter migration.
Keeping Your Data Safe
Security is the biggest worry when moving data. We treat your data like it's radioactive—safely contained and strictly monitored.
Compliance Without the Headache
Security is our foundation. We treat your data as High Enterprise Grade, satisfying the most rigorous legal and compliance teams.
- The Full Suite of Certifications: SOC 2 Type 2, GDPR, HIPAA, and we have just added FERPA certification to the list.
- Data Sovereignty: We do not train our global models on your data; we only identify patterns within your private environment.
- A Note on Privacy: Data privacy and compliance are only fully ensured for meetings that remain within the Fireflies AI ecosystem. External connectors do not guarantee the same level of protection.
Plugging Your Meetings into Your Workflow
Our integration ecosystem connects with 100+ CRMs, project management tools, and dialers. While Otter primarily connects to a few standard tools like Salesforce and Slack, Fireflies AI connects with nearly double that amount, providing deep integrations with professional dialers, project management boards, and the entire Microsoft ecosystem.
Native Integration for the Microsoft Suite
We offer native, deep-level integration with the entire Microsoft ecosystem to keep your team in sync:
- Microsoft Dynamics 365: Automate CRM data entry by auto-syncing meeting notes directly to client records.
- Microsoft Planner & Microsoft To-Do: Action items from your meeting are automatically added to your daily task list.
- SharePoint & Teams: Push meeting notes, summaries, and clips directly into your Teams channels or SharePoint folders.
Making Your CRM Useful Again
Whether you use HubSpot, Salesforce, Pipedrive, or Attio, our AutoFill CRM feature kills manual data entry. It populates fields and pushes call logs or summaries directly into the contact record based on the conversation context.
Automating Your Sales Methodology
We include more than 200 pre-built AI Apps that remove the need for prompt engineering. You can explore the full range in our Fireflies AI Apps library.
- Standardize Performance: Automatically tag parts of the conversation that match BANT or MEDDICC.
- Track the Competition: Automatically monitor mentions of competitors or specific objections like "too expensive."
Connecting the Rest of Your Apps
It's not just about Sales. Product, Marketing, and Engineering can all use this data.
Turning Talk into To-Dos
We can send action items straight to Asana, Monday.com, or Trello. We bridge the gap between "we should do that" and "it's on the board."
Sharing Info Where You Work
Push summaries and clips instantly to Slack or Microsoft Teams. Keep everyone in the loop without scheduling another meeting.
Control for Admins
If you run Ops, you need control. We give you granular settings on who sees what.
Permissions and Privacy
Create user groups (Sales, HR, Engineering) and set privacy rules for each. You decide who has access.
Seeing How the Team Performs
Our dashboards show you the big picture: silence duration, sentiment trends, and topic frequency. In a head-to-head on admin controls, Fireflies beat Otter by a wide margin (107 points to 82).
Future-Proofing Your Stack
The MCP connectors allow Fireflies AI to integrate with popular LLMs like GPT and Claude. When enabled, these LLMs can read your meeting data and treat your calls as a searchable knowledge base. This creates a powerful long-term asset; once you migrate from Otter to Fireflies, you can ask an AI agent to: "Read the meeting regarding the 'Login Bug' from six months ago and write the code to fix it."
Sharing Knowledge Without the Bottleneck
Migration centralizes your data, but our features make it shareable.
Playlists and Soundbites
Clip the best moments and organize them into Playlists using Soundbites. These are short, shareable audio/video snippets of the most important moments. It’s like a highlight reel for onboarding new reps or showing the Product team exactly what the customer said, without making them listen to the full hour.
The Bottom Line
Switching from Otter isn't just about moving files; it's about unlocking value. We make it easy with our "white-glove" migration service—done in 24 hours.
Ready to move?
- Get started for free with Fireflies AI.
- Enjoy a few free AI credits to test the accuracy yourself.
- Ask Support to migrate transcripts from Otter to Fireflies AI, and we'll handle the rest.
