Burnout is at crisis levels in the healthcare industry. According to the American Medical Association, nearly half of physicians report feeling burned out, and 62% cite excessive documentation as the leading cause. On average, doctors spend 5.8 hours per shift on electronic health record (EHR) tasks, with an additional 2.7 hours spent after hours just to keep up. That’s an extra workday each week spent not on patient care, but on paperwork.
This administrative overload comes at a cost: less time with patients, increased stress on providers, and a higher risk of errors or gaps in care.
Today, we're proud to announce Fireflies for Healthcare, a purpose-built solution that transforms patient conversations into structured, compliant documentation—so healthcare professionals and providers can spend less time on paperwork and more time on care.
The Documentation Burden in Healthcare
Unlike most industries, the healthcare industry faces a unique documentation burden. Every patient interaction must be accurately captured, structured, and stored in compliance with strict regulations such as HIPAA. Whether it’s a bedside consultation, a telehealth appointment, or a multi-provider care team meeting, the expectation is the same: precise, secure, and shareable records.
Traditional note-taking approaches create several problems:
- Manual documentation steals valuable time from direct patient care
- Missed context across care teams leads to fragmented patient records
- Compliance requirements make secure documentation complex and risky
- Fragmented workflows between different systems create duplicate work
The result? Healthcare providers are left overworked, patients receive less attention, and organizations struggle with inefficiencies.
Custom-made Solution for Healthcare
AI has already been proven to reduce administrative work by as much as 60%, freeing up over an hour each day for clinicians. Fireflies for Healthcare makes these benefits accessible to healthcare teams of all sizes.
Unlike generic AI note-takers, Fireflies for Healthcare is tailored for the daily realities of clinicians, nurses, and administrators, from patient visits to telemedicine and even care team meetings. It goes beyond transcription to capture, structure, and sync every patient and care team conversation into compliant, actionable documentation. Built with small to mid-sized healthcare organizations in mind, the Fireflies for Healthcare offers specialized medical documentation at 90% less cost than competing solutions. Here is what’s included:
Healthcare-Specific AI Apps
We’ve designed 15 pre-built healthcare AI apps to eliminate the burden of the most time-consuming documentation tasks, so providers can focus more on patient care. These apps reference transcripts from patient visits to automatically:
- Generate differential diagnoses and track medications
- Summarize patient symptoms and social history
- Create referral letters and sick notes
- Schedule follow-up appointments
- Draft patient satisfaction surveys
Custom Clinical Summaries
Fireflies generates clinically useful and auditable notes in SOAP, DAP, BIRP, GIRP, and PIRP formats for treatment plans and structured care reports instantly. These summaries reduce errors, improve continuity of care, and ensure every interaction is properly documented.
EHR Integration
We’ve built integrations with Keragon, so notes sync automatically into EHR systems. This eliminates duplicate data entry, reduces clerical errors, and keeps care teams aligned with up-to-date information.
Web Recorder
With our secure browser-based recorder, both in-person and telehealth consultations can be captured seamlessly. Every conversation is automatically documented without additional setup, helping providers stay compliant while minimizing disruption.
Designed for Every Member of the Care Team
Different roles in healthcare have different documentation needs. Fireflies for Healthcare helps each of them focus more on patients, not paperwork:
- Physicians & Doctors: Auto-generate visit notes, capture patient symptoms, and free up time for direct patient care.
- Nurses: Standardize handoff notes, streamline shift changes, and reduce duplicate documentation.
- Care Coordinators: Track follow-up appointments, automate scheduling, and deliver patient education resources.
- Medical Administrators & Practice Managers: Simplify records management, enforce compliance, and improve operational efficiency.
Compliance and Security at the Core
Healthcare data is among the most sensitive in the world, requiring unmatched levels of protection. Fireflies for Healthcare is built with enterprise-grade security and compliance features:
- HIPAA Compliance: Fully compliant with HIPAA, SOC 2 Type II, and GDPR to keep data protected.
- Encrypted & Auditable: All conversations are encrypted, time-stamped, and securely archived for easy audits.
- Access Controls: Set permissions so only authorized team members can view sensitive data.
- Data Policies: Choose where data is stored and how long it’s retained, with a strict zero-day vendor retention policy.
- Your Data, Your Ownership: Fireflies never uses your meeting data to train AI models. Your information stays private and secure.
Availability
Starting today, Fireflies for Healthcare will be available to all Fireflies customers at no additional cost. Healthcare organizations can access all clinical features (specialized AI apps, templates, and integrations) within the existing Fireflies Enterprise plan starting at $39/user/month.
In Action: Healthcare Highways Optimizes Operations and Stays HIPAA-Compliant
Healthcare Highways, a leading PPO network and health plan company, faced inefficiencies with manual meeting documentation. "It is hard to do everything at once. I'm either typing or I'm listening and participating in the conversation," explains Karina Lupercio, VP of Market Integration and Data at Healthway Highways. Like Karina, her teams often spent meetings typing or writing notes, leading to long meeting times, missed action items, unclear accountability, low engagement, and reduced participation.
To address this, Healthcare Highways adopted Fireflies to improve documentation and collaboration. By using Summaries, Action Items, the Mobile App, and Integrations, the team saw immediate results:
- The average meeting duration dropped from over 60 minutes to 30 minutes (50% reduction).
- Meeting preparation time was reduced from 70 minutes to 10 minutes by utilizing automated agenda creation.
- Better cost saving per meeting as non-critical meetings now require fewer attendees, freeing teams to focus on higher-value work.
- 100% documentation accuracy with no missed details, supporting healthcare’s strict compliance standards.
- Improved accountability is ensured through meeting notes and action items, which keep everyone on the same page and support future referencing.
“In healthcare, compliance and accuracy aren’t optional,” says Karina. “By introducing Fireflies, I ensured our teams capture every detail consistently, saving time while strengthening documentation integrity. What began as my personal mission to explore AI notetaking has now become a trusted part of our workflow. Fireflies allow us to focus more on collaboration and decision-making while knowing our records are accurate and complete."
In Action: RISE Collaborative Health Cuts Documentation Time while Improving Patient Care Quality
RISE Collaborative Health is a pioneering nurse-led healthcare practice founded by Hazel Bucher, a Nurse Practitioner with over 13 years of experience spanning aged care, mental health, and general practice. The practice operates from a pharmacy location and collaborates with other healthcare providers to deliver comprehensive, accessible care.
Hazel faced significant operational challenges that were impacting both her efficiency and the quality of patient care. She often found herself multitasking during patient consultations—trying to listen actively while simultaneously capturing detailed notes. “If you were talking to your patient and you're busy trying to take notes, you're not listening,” explains Hazel, Founder & Director of RISE Collaborative Health. Beyond time, there was also the mental burden of “having to remember everything” and the stress of capturing patient nuances accurately.
The implementation of Fireflies delivered transformational results for RISE Collaborative Health, fundamentally changing how Hazel delivers patient care while meeting the stringent compliance requirements of a modern healthcare practice, namely:
- 50% time savings, as documentation is completed immediately during the consultation
- Reduced manual note-taking across multiple consultations and meetings
- Better patient experience, strengthening trust and communication
- More accurate clinical documentation, capturing the patient’s voice and nuances
- Robust meeting records supporting future re-accreditation cycles
Hazel sums it up: “I can't work without Fireflies now. For every 20-minute consult, if I had to sit and write up notes, there’d be another 10 minutes. It’s not just the time you save using AI for meetings—it’s the mental space you gain, not having to remember everything. It improves the overall quality of my consultations.”
In Action: Healthcare Entrepreneur Stays Organized, Saving Hours Weekly
Mokhtar Hamed, a seasoned healthcare executive with 23 years of experience at GE Healthcare, where he managed operations across Africa, now owns his own medical equipment distribution company, Quantiva Health, serving clients in the Middle East and Africa.
As a healthcare entrepreneur managing vendor relationships and customer calls across the Middle East and Africa, Mokhtar faced several critical productivity blockers that threatened the efficiency and growth potential of his new venture. "It was a mess before Fireflies," admits Mokhtar, Co-founder of Quantiva Health, when describing his pre-automation workflow.
After researching options, Mokhtar chose Fireflies for its ability to integrate seamlessly with his workflow and connect across Mobile, Web, and meeting conferencing platforms, such as Teams and Zoom. Implementation focused on AI Transcription, Action Items, Integrations, and the Mobile App.
Within just a couple of months of using Fireflies, Mokhtar experienced improvements in business organization and operational efficiency:
- Complete shift from chaotic manual processes to systematic, automated documentation
- Clear visibility into all business commitments and customer opportunities
- Elimination of memory-dependent follow-ups and missed tasks
- Easy reference to specific client discussions and commitments
- Healthcare-ready documentation standards to meet future institutional client needs
- Significant time savings and reduced administrative effort
"My life is more organized, and I know exactly what I need to do with whom when automatically," he emphasized.
The Future of Healthcare Documentation
Healthcare is too important to be slowed down by paperwork. With Fireflies for Healthcare, every patient conversation becomes an opportunity to deliver better outcomes, reduce administrative overhead, and restore balance for providers.
Ready to transform your healthcare documentation? Get started with Fireflies for Healthcare today and reclaim time for what matters most: your patients.
