Tobi Ben-Babatunde, Business Manager at Utopian Healthcare discussed how they use fireflies as a preventive tool to increase their team's efficiency and accountability.
About Utopian Healthcare
Utopian Healthcare is a global training and consulting company with a focus on patient safety, healthcare quality, and clinical process improvement. At Utopian Healthcare, they believe that safe patient care should not be a fantasy, but rather a right for the sick and the vulnerable. The quality of care is not negotiable, and they are committed to public data reporting of client outcomes.
- Website: https://www.utopianhealthcare.org/
- Industry: Healthcare
Problem
They use Fireflies as a preventive measure rather than a curative measure.
They use it to mitigate against likely problems around expected employee deliverables as agreed during meetings, mainly for the recording of the zoom meetings.
Impact of the Problem
Since they use Fireflies as a preventive measure, they are able to avoid a lot of problems that could have arisen due to the absence of a track of conversations, like missing deadlines, lack of accountability, etc.
Solution
They found Fireflies in a zoom call with one of our customers and decided to give it a try. Now, all employees are accountable and responsible to meet set targets.
Results
Fireflies allows for better effectiveness of the team's output at Utopian Healthcare.
Fireflies allows the team at Utopian Healthcare to keep an effective track record and comprehensive minutes of meetings, thereby holding all employees accountable to their deliverables.
- Tobi Ben-Babatunde, Business Manager at Utopian Healthcare
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