Customer Journey AI App
Marketing

Track every step of your customer’s journey. Capture discovery details, interactions, and touchpoints with organized timestamps.

Track and Document Customer Journeys

  • Discovery Insights: Record how customers find your product

  • Touchpoint Tracking: Map each interaction in the journey

  • Timestamped Details: Organize insights with precise time references

Why Teams Use the Customer Journey AI App

  • Refine Strategies: Understand what drives customer interest

  • Optimize Touchpoints: Improve key moments in the customer journey

  • Drive Conversions: Use insights to enhance the buying experience

  • Marketing Teams: Gain data to improve customer acquisition strategies

  • Sales Teams: Identify what motivates customer interest

  • Product Teams: Tailor features to better match customer expectations

Works With Your Marketing Tools

  • Documentation: Save journey maps in Google Docs and Notion

  • Team Communication: Share customer insights in Slack and Microsoft Teams

  • CRM Integration: Sync journey details to Salesforce and HubSpot

  • Analytics Tools: Link insights to platforms like Google Analytics

Seamless Integration with the Tools You Already Use

With 60+ integrations—including CRMs, ATS, Slack, Zapier, and custom APIs—

Fireflies seamlessly fits into your workflow.

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Extract Meeting Insights With AI Apps

AI Apps turn meeting transcripts into valuable insights, helping you find key takeaways, action items, and more—effortlessly.
Runs On Transcripts
Runs On Transcripts
AI apps analyze your transcripts to extract valuable and key insights.
Custom Instructions
Custom Instructions
Provide specific instructions to extract insights tailored to your needs.
Extract Meeting Knowledge
Extract Meeting Knowledge
AI Apps unlock deeper, more specific takeaways that go beyond the summary.

200+ Apps For Every Use Case

Choose from hundreds of AI apps designed to handle different needs.

Auto-Run With Rules

Set rules to automatically run AI apps on specific meetings.
SlackNotion60+

Push Insights To Your Tools

Automatically push extracted insights to your favorite integrations.

Unlock the Knowledge Buried Inside Your Conversations