Privacy Policy
Last Updated: March 6, 2026
This Privacy Policy describes how Fireflies.ai Corp. and our subsidiaries and affiliated companies (collectively, “Fireflies.ai,” “we,” or “us”) collect, use, disclose, and otherwise process information when you access or use our websites, applications, and other products and services (collectively, our “Services”). This Privacy Policy also describes how we process information when you interact with us, such as through our sales and customer support channels. This Privacy Policy does not apply to User Content we process on behalf of our business customers, which is governed by our Terms of Service, Data Processing Agreement, and other applicable agreements covering business customers' access to and use of our Services.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Contents
Collection of Information
The information we collect about you depends on how you interact with us. In this section, we describe the categories of information we collect and the sources of this information.
Information You Provide to Us
We collect information you provide directly to us. This includes:
- Information you provide in connection with registering for an account, such as your name, company name, email address, physical address, phone number, and any other information you decide to provide;
- Information you provide in order to authenticate an account, including your account name, password, and any other information you decide to provide;
- Information you provide in connection with completing a transaction or purchase using the Services;
- Information you provide in connection with using the Services, including your name, company name, email address, physical address, phone number, and any other information you decide to provide;
- Information you provide via email, through the “contact us” section on our websites, or by using the contact details listed throughout our Services, including your name, company name, email address, physical address, phone number, and any other information you decide to provide;
- Information you provide in order to subscribe to our newsletters and updates, including your email address, the topic for which you wish to receive updates, or any other information you decide to provide to us (you may always unsubscribe from these emails by following the instructions in those communications);
- If you are one of our business customers, suppliers or prospects, we may process limited personal information in the course of our business relation with you, for example when you place an order, request a demo or vice versa. Such information may include your name, company, title, email address, phone number, address, order details, and where applicable and relevant, credit registrations, and credit limits;
- Transaction and limited (non-PCI) payment data; and
- Any other information you may want to share with us, such as personal information related to recruitment / job applications.
Additionally, if another user refers you to us by providing us with your e-mail address, we may send you a message. However, we will use your email address only to send such other user's messages, unless you otherwise affirmatively provide your information to us.
Information We Collect Automatically
We automatically collect information about your interactions with us or our Services, including:
- Log Data: We collect information that your browser or device automatically sends when you use our Services, including your IP address, browser type and settings, access dates and times, and the route by which you access our Services.
- Usage Data: We collect information about how you access and use our Services, such as the features you use, the actions you take (such as pages viewed and links clicked), and the people with whom you interact through our Services.
- Device Data: We collect information about the device you use to access our Services, such as hardware model, operating system, and device identifiers.
- Meeting and Call Information: If enabled, certain features and integrations of our Services will collect meeting and call details, such as the names and email addresses of participants and invitees, the title of the meeting, meeting audio and visual files, and other meeting details, like meeting URLs and meeting IDs.
- Voice Data: To provide or enable certain features, such as differentiating participants' voices in a meeting for purposes of creating meeting transcripts and summaries, our service providers may use voice recordings to extract or generate data about participants' voice characteristics (“Voice Data”). Voice Data may be considered “biometric identifiers” or “biometric information” in some jurisdictions. Our service providers do not use Voice Data to identify or authenticate individuals, and we never receive or process this information on our own servers.
- Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies, pixels, and SDKs, to collect information about your interactions with the Services and our marketing communications. These technologies help us improve our Services and marketing communications, personalize your experience, and analyze your interactions with us, including to see which areas and features of our Services are popular and count visits. For more information about the cookies and similar tracking technologies we use, and the choices available to you, see the Targeted Advertising and Analytics and the Your Choices sections below.
- Your Content: With your permission, we collect information and content stored on your device. For example, if you connect your calendar or enable certain integrations, we may access your contacts and calendar.
Information We Collect from Other Sources
We obtain information from other sources. For example, we receive information from third parties when you enable integrations that link our Services with a third-party service, such as Google, Microsoft, Slack, Webex, or Zoom. The information we receive will depend on the specific integration and may include information such as your name, email address, calendar and meeting information, profile information, email, message, and chat content, and any information you provide to enable the integration. You can see and manage your integrations by signing into your account.
Additionally, if you create or log in to your Fireflies.ai account through a third-party platform (such as Google or Microsoft), we will have access to certain information from that platform, such as: (1) account data, such as your name, profile picture, username; (2) calendar data, including event titles, descriptions, dates and times, and guest lists; (3) email data, such as your email address; and (4) any other information the third-party platform discloses about you, in accordance with the authorization procedures determined by such platform.
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may infer or derive information about your approximate location based on your IP address. We may also infer your company affiliation based on your email address and certain meeting characteristics based on the recordings generated, such as the general purpose of a meeting.
Use of Information
We use the information we collect to provide, operate, and improve our Services, including to capture audio and visual recordings of meetings, generate transcripts and summaries, and enable other integrations you select. We do not use personal information for AI model training and we contractually prohibit our vendors from using this information for their own model training.
We also use the information we collect to:
- Administer your use of the Services and any accounts you may have with us;
- Develop new products and Services;
- Personalize your experience with us;
- Send you technical notices, security alerts, support messages, and other transactional or relationship messages;
- Send you marketing communications (see the Your Choices section below for information about how to opt out of these communications at any time);
- Monitor and analyze trends, usage, and activities in connection with our products and Services;
- Target advertisements to you on third-party platforms and websites (for more information and to opt out, see the Targeted Advertising and Analytics section below);
- Facilitate promotions, contests, and sweepstakes and process and deliver entries and rewards;
- Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of Fireflies.ai and others;
- Comply with our legal and financial obligations; and
- Create de-identified and aggregate data that cannot reasonably be linked to you.
Targeted Advertising and Analytics
We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. To do this, Fireflies.ai and these partners may use cookies, pixels, SDKs, and similar technologies to collect information about your use of our Services and other websites and mobile apps, including your device identifiers, IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, order information, items added to cart, and conversion information. This information is used to deliver advertising targeted to you on other companies' websites and mobile apps, understand the effectiveness of this advertising, analyze and track data, determine the popularity of certain content, and better understand your activity.
You can opt out of ad targeting through cookies and similar technologies on our websites by following the prompts behind the Your Privacy Choices link in the site footer. Your opt-out choice will be linked to your browser only; therefore, you will need to renew your opt-out choice if you visit our websites from a new device or browser, or if you clear your browser's cookies. From within our mobile app, you can opt out of these activities by navigating to Cookies & Privacy from the Settings menu.
In addition to ad targeting activities that rely on cookies and similar technologies, we work with advertising partners to translate other identifiers, such as your email address or phone number, into a unique identifier (called a hashed value) that such partners can then use to show ads that promote Fireflies.ai that are more relevant to you across the web and in mobile apps. Depending on where you reside, you may opt out of these disclosures by filling out our web form.
The activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under certain privacy laws. See the Additional Information for Specific Jurisdictions section below for details.
You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices or www.youronlinechoices.eu (if you reside in Europe). Your device may also include a feature that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.
Disclosure of Information
We disclose personal information as described in this Privacy Policy and in the following ways:
- Vendors and Service Providers. We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with analyzing meeting recordings, web hosting and cloud infrastructure, payment processing, fraud prevention, security, customer service, analytics, and marketing. More information about our subprocessors is available at https://trust.fireflies.ai/subprocessors.
- Integration Partners. If you choose to use integrations we offer on our Services, such as collaboration tools or external AI connectors, we will provide or make available certain information to those partners as needed to enable the integration. Information provided to integration partners will be handled in accordance with their own privacy policy and terms, which you should review carefully.
- Fireflies.ai Users and Other Meeting Participants. We share certain information with other users and meeting participants when we have your consent to do so. For example, depending on your settings, we may send a meeting recap email (which may include a summary and a link to meeting content) to select recipients.
- Community Visitors. If you interact on our community site, such as to provide product feedback, ask a question, or otherwise post content, your content will be visible to other users of the community site.
- Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We may disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
- To Protect the Rights of Fireflies.ai and Others. We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Fireflies.ai, our users, the public, or others.
- Professional Advisors. We disclose personal information to our legal, financial, insurance, and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- Corporate Transactions. We may disclose personal information in connection with, or during negotiations of, certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Corporate Affiliates. Personal information is disclosed between and among Fireflies.ai and our parents, affiliates, subsidiaries, and other companies under common control and ownership.
- With Your Consent or at Your Direction. We make personal information available to third parties when we have your consent or you intentionally direct us to do so.
We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We maintain and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.
Third Parties
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
Data Retention
We store personal information associated with your account for as long as your account remains active. If you close your account, we will delete personal information related to your account within 30 days. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.
We also impose a Zero Data Retention policy for meeting content, which includes audio, video, transcripts, and summaries of the meeting. This means that your meeting content is not: (1) stored by any third-party vendor after processing; (2) accessed by any third-party vendor once the service is completed; or (3) used for training internal or external AI models.
Your Choices
Account Information
You can access, correct, and delete certain information stored within your Fireflies.ai account at any time by visiting https://app.fireflies.ai/settings or by using our live chat function. You may also email [email protected]. If you do not have an account but participated in a meeting where our Services were enabled, please reach out to the meeting host to request deletion of the meeting recording. You may also contact us at [email protected] if you have further questions or require assistance.
Meeting Settings
You can control who can view your meeting recaps and the associated meeting content (such as transcripts, summaries, and recordings) through your account settings and sharing controls. For example, you can adjust privacy settings for an individual meeting recap and choose whether to share it via a link, with workspace teammates, with meeting participants, or keep it visible only to you. You can also set default privacy settings for future meeting recaps through your Meeting Settings. You can learn more about these options here.
Cookies and Similar Tracking Technologies
Fireflies.ai uses cookies and similar tracking technologies, as described above. You can usually adjust your browser settings to remove or reject browser cookies. You can also adjust certain cookie settings by following the prompts behind the Your Privacy Choices link in the site footer. Please note that removing or rejecting cookies could affect some of the functionality of our Services.
Communications Preferences
You may opt out of receiving promotional emails from Fireflies.ai by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account.
Desktop and Mobile Push Notifications
With your permission, we may send push notifications to your desktop or mobile device. You can deactivate these messages at any time by changing the notification settings on your desktop or mobile device.
Additional Information for Specific Jurisdictions
Illinois Biometric Information Privacy Act
As described in the Collection of Information section above, our service providers may extract or generate Voice Data from voice recordings that may be considered “biometric identifiers” or “biometric information” under Illinois law. Our service providers do not use Voice Data to identify or authenticate individuals and we never receive or process Voice Data on our own servers. In addition, to the extent Voice Data is considered “biometric identifiers” or “biometric information,” we maintain a written retention schedule and guidelines for permanently destroying such information when the initial purpose for collecting or obtaining it has been satisfied or within three (3) years of an individual's last interaction with us, whichever occurs first. Where this information is generated or processed by our service providers on our behalf, we require such service providers to permanently destroy it in accordance with this schedule.
Individuals Residing in Certain U.S. States
Some U.S. states have enacted privacy laws that grant their residents certain rights and require specific disclosures (“State Privacy Laws”). If you reside in California, Iowa, Maryland, Texas, Virginia, or another state where we are subject to similar laws, this section applies to you. This section also serves as our California notice at collection.
Additional Disclosures
Our Privacy Policy explains how we collect, use, and disclose information about you, as well as our targeted advertising and analytics practices. As required by certain State Privacy Laws, we use the tables below to explain this same information.
Use and Disclosure of Personal Information for Business Purposes
| Category of Personal Information | Use of Personal Information | Categories of Recipients |
|---|---|---|
|
|
|
To the extent we collect sensitive personal information, we only process this data with your consent or to provide you with a requested product or service. We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
As described in the Collection of Information section above, we collect personal information from various sources, including directly from you, automatically when you access or use our Services, and from third-party sources.
We retain personal information as described above in the Data Retention section. We do not collect, use, or sell personal data for the purpose of training large language models.
Sales, Sharing, and Targeted Advertising Activities
We disclose certain categories of personal information to show you targeted ads on third-party properties and expand the reach and effectiveness of our own marketing campaigns. These disclosures may be considered “sales,” “sharing,” or use of personal information for “targeted advertising” under State Privacy Laws, and the table below covers the categories of personal information we disclose for these purposes and the categories of third parties that receive it.
| Category of Personal Information | Category of Third Parties |
|---|---|
| Identifiers, such as name, email address, cookie IDs or device advertising IDs | Marketing and advertising partners |
| Internet and electronic network activity, such as the pages you visited when navigating our Site | Marketing and advertising partners |
We do not engage in sales, sharing, or targeted advertising using personal information about consumers we know to be under the age of 18.
Your Rights under State Privacy Laws
Opt Out of Sales, Sharing, and Targeted Advertising
You may opt out of activities that we engage in that constitute “sales,” “sharing,” or “targeted advertising” under the State Privacy Laws by:
- Cookies and Similar Technologies: Following the prompts behind the Your Privacy Choices link in the footer of our websites. Your opt-out choice will be linked to your browser only; therefore, you will need to renew your opt-out choice if you visit our websites from a new device or browser, or if you clear your browser's cookies. From within our mobile app, you can opt out of these activities by navigating to Cookies & Privacy from the Settings menu; and
- Other Identifiers: Filling out our web form to turn off “targeted advertising,” “sharing,” and “sales” based on your email address.
You can also opt out by visiting our websites with a legally recognized universal opt-out signal enabled, such as Global Privacy Control. If you are not logged in to your account with us, our processing of the signal will be limited to cookie-based sales, sharing, and targeted advertising for the specific browser or device that you are using.
Access, Correction, and Deletion
You have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. To make any of these requests, you can email us at [email protected]. To authenticate your request, we may ask you for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose.
Non-retaliation
We will not retaliate or discriminate against you for exercising your privacy rights.
Appeals
If we deny your request, you may appeal our decision by contacting us at [email protected]. If you have concerns about the result of an appeal, you may contact the attorney general in the state where you reside.
Authorized Agents
If you are an authorized agent seeking to make a request to opt out of sales, sharing, or targeted advertising on behalf of a consumer, please email us at [email protected].
If you reside in California, you may also designate an authorized agent to submit an access, deletion, or correction request on your behalf. We may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or proof that they have signed permission from the consumer who is the subject of the request. In some cases, we may contact the individual who is the subject of the request to verify such individual's own identity or confirm the authorized agent has permission to submit the request. If you are an authorized agent seeking to make an access, correction, or deletion request on behalf of a California resident, please email us at [email protected].
International Transfers
Fireflies.ai is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries. Whenever we make restricted international transfers of personal information, we take steps to ensure that your personal information receives an adequate level of protection (by putting in place appropriate safeguards, such as contractual clauses) or ensure that we can rely on an appropriate derogation under data protection laws. Where relevant, you may request access to any safeguard which we use to transfer your personal information outside of the European Economic Area, the United Kingdom, or Switzerland (although we may need to redact data transfer agreements for confidentiality reasons).
For personal information about EEA, Swiss, and UK individuals, Fireflies.ai complies with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks and the UK Extension to the EU-U.S. Data Privacy Framework (collectively, the “Frameworks”), each as set forth by the U.S. Department of Commerce. As described in our Frameworks certification, Fireflies.ai has certified that it adheres to the Frameworks Principles with regard to the processing of personal information received from the EEA, Switzerland, and the UK in reliance on the Frameworks. In accordance with the Frameworks, we remain responsible under the Onward Transfer Principle for personal information that we disclose to third parties for processing on our behalf. To learn more about the Frameworks or to view our certification, please visit the Frameworks website. The Federal Trade Commission has jurisdiction over Fireflies.ai's compliance with the Frameworks.
Fireflies.ai commits to resolve Frameworks Principles-related inquiries and complaints about our processing of personal data under the Frameworks, and EEA, Swiss, and UK individuals with such inquiries or complaints can contact us at: [email protected]. If we are unable to resolve any complaint, you may refer the complaint to your local data protection authority, and we will work with them to resolve the issue. In certain circumstances, the DPF provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Framework Principles.
Individuals in Europe
If you are located in Europe, this section applies to you.
Legal Basis for Processing
When we process your personal data as described in this Privacy Policy, we do so in reliance on the following lawful bases:
- To perform our responsibilities under our contract with you (e.g., processing payments for and providing the products and services you requested);
- When we have a legitimate interest in processing your personal information to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you);
- To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications); or
- When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing of your personal information, you may withdraw such consent at any time.
Data Subject Requests
You have the right to (1) access your personal data, including in a portable format, (2) request erasure of your personal data, and (3) request correction of inaccurate personal data. In addition, you may have the right to object to certain processing or request we restrict certain processing. To exercise any of these rights, please email us at [email protected].
If you have a concern about our processing of personal data, we encourage you to contact us in the first instance by emailing us at [email protected]. However, if we are not able to resolve it, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
- For individuals in the European Union: https://edpb.europa.eu/about-edpb/board/members_en
- For individuals in the UK: https://ico.org.uk/global/contact-us/
- For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].
Last Updated: March 6, 2026 • © 2026 Fireflies.AI Corp. All rights reserved.